PAYMENTS

We accept major debit and credit cards processed via Square, as well as PayPal, Afterpay & Direct Bank Transfer. Prices are listed in AUD Dollars.

SHIPPING

Processing is usually 3-5 days except large or custom orders which will be advised a estimate processing time.

We generally only use Australia Post however at times may use a different courier such as Couriers Please, Aramex, Startrack, Toll.

We do our best to ensure all orders are dispatched on time every time however we are unable to guarantee an exact delivery date however tracking numbers are supplied with all dispatched orders.

Receive FREE domestic Parcel Post when you spend $90 or more and FREE domestic Express Post when you spend $150 or more – this is calculated automatically at checkout.

Domestic Post –

Standard Post is a flat rate of $13.95.

Express Post is a flat rate of $15.95.

International Shipping:

We offer Standard and Express options which are calculated according to country.

Australia Post Delivery Estimator

Domestic –

Parcel Post – 2-24* business days
Express Post – 1-6+* business days

* These estimators are dependent on your location, please refer to the Australia Post Delivery Estimator

Once an item is dispatched it is in the hands of Australia Post/other courier or international shipping company and GP Designs will not be held responsible for items deemed undeliverable/ lost in transit or stolen.

RETURNS AND EXCHANGES

Exchanges & Refunds Due to the nature of our items we do not offer return or exchanges, orders are final however we do accept returns or exchanges if we make an error on the order, and we are responsible for postage costs. All faults must be reported within 3 days of receiving order for your order to be refunded or exchange.

LOST ITEMS If you have received your order and there is an item/s missing, you must contact us within 3 days to advise us of this. In the rare event that your goods are damaged or lost during transit/delivery, GP Designs takes no responsibility for this, and therefore we will not replace or refund you for these items. By ordering from this website, you agree to these terms and conditions.

For any enquries, please contact us at [email protected].