GP Design & Print – Privacy Policy

Last updated: 19 October 2026

At GP Design & Print, we respect your privacy and understand the importance of keeping your personal information safe.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, make a purchase or contact us about our products and services.

1. Information We Collect

When you place an order, make an enquiry or use our website, we may collect the following information:

  • Your name
  • Email address
  • Phone number
  • Billing and delivery addresses
  • Order details and purchase history
  • Artwork, logos, photographs or other files you provide for custom orders
  • Payment and transaction information provided through our payment providers
  • Website usage information, such as browser type, IP address and cookies, where collected

We only collect information that is reasonably necessary to provide our products and services or operate our business.

2. How We Use Your Information

We may use your personal information to:

  • Process, prepare and deliver your orders
  • Contact you regarding purchases, enquiries or artwork approvals
  • Create personalised products and custom designs
  • Provide quotes, invoices and order updates
  • Respond to questions or customer service requests
  • Maintain business and financial records
  • Improve our website, products and services
  • Send promotional information where you have agreed to receive it

We do not sell your personal information to third parties.

3. Payments and Transactions

Payments made through our website may be processed by secure third-party payment providers.

These providers handle payment information according to their own privacy policies and security procedures.

GP Design & Print does not need to receive your full credit card details to fulfil your order.

We may retain transaction records for accounting, taxation and business purposes.

4. Custom Artwork and Personalised Orders

As part of our printing and design services, customers may provide artwork, logos, photographs, names or other personal information.

This information is used to create and fulfil your requested products or services.

Artwork and files may be retained for order records, future reprints or ongoing design work.

We will not intentionally publish or use personal photographs or other private customer information for promotional purposes without appropriate permission.

Where necessary, artwork may be shared with trusted production partners to complete your order.

5. Sharing Your Information

We may share relevant personal information with third parties where necessary to operate our business, including:

  • Payment processing providers
  • Shipping and delivery companies
  • Website hosting and e-commerce service providers
  • Printing or production partners
  • Accounting and business administration services

We only share information reasonably necessary for the services being provided or where required or authorised by law.

Some service providers may store or process information outside Australia. Where applicable, their locations and privacy practices should be reviewed before using their services.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve your browsing experience, remember shopping cart information and understand how visitors use our website.

Some third-party services may also use cookies for analytics or advertising purposes.

You can manage or disable cookies through your browser settings, although this may affect certain website features.

7. How We Protect Your Information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.

Information may be stored through our website platform, business email, order management systems and other services used to operate GP Design & Print.

While we take privacy and security seriously, no method of electronic storage or online transmission can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for business operations, customer service, order management and legal or accounting requirements.

When information is no longer required, we take reasonable steps to securely delete or de-identify it, where appropriate.

9. Marketing Communications

If you subscribe to our mailing list or agree to receive marketing communications, we may contact you about new products, promotions or business updates.

You can unsubscribe from marketing emails at any time by following the unsubscribe instructions or contacting us directly.

Order confirmations and other essential service communications may still be sent when necessary.

10. Accessing or Updating Your Information

You may contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate or outdated.

You may also request that we delete information that is no longer required, subject to any applicable legal or business recordkeeping obligations.

11. Third-Party Websites

Our website may contain links to external websites or services.

GP Design & Print is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Privacy Concerns or Complaints

If you have questions or concerns about how your personal information has been handled, please contact us using the details below.

We will review your enquiry or complaint and aim to respond within a reasonable timeframe.

If your complaint relates to conduct covered by the Australian Privacy Act and remains unresolved, you may be able to contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or applicable privacy requirements.

Any updates will be published on this page with a revised date.

14. Contact Us

For any questions about this Privacy Policy or how your information is handled, please contact:

GP Design & Print

Perth, Western Australia

Email: info@gpdesigns.com.au

Website: https://gpdesigns.au/